Purchases and Payment Issues

Refunds

• I requested a refund From Google or Apple. Why did Support send me an email about disabling my account?
• Accidental Purchase: Can I get a refund?
• I made a purchase, but I no longer want the item. Can I get a refund?

Purchases

• I have made a purchase, but have not received the Diamonds. What do I do?
• I get an error when purchasing, what should I do?
• Can I Redeem In-Game Goods Or Currency For Real Money If Another Player Agrees to It?
• An unauthorized person made a payment on my account. What do I do?
• A minor made a purchase on my account. What should I do?